Our processes last forever, because no one knows exactly who has to do what – that is annoying!
The typical (actionistic) solution attempt for process problems
Your company is successful, your profits fit, your employees are committed. However, your processes take a long time. Competences and roles do not always seem to be clear, your people sometimes do the same work several times.
Together with your managerial colleague, you will analyse the process organisation, the existing process plans and job descriptions. You develop a concept with clear roles and responsibilities (RACI matrix). You describe in detail how processes and communication channels should look like and take into account the need to provide your employees with sufficient scope for decision-making and creativity.
Stop! Don’t forget your employees!
Creating clarity is certainly the right thing to do. Before you start, however, you should involve the participating persons. Participation creates commitment. In addition, your employees are the closest to you and usually know exactly what is the problem. Keep in mind that environmental conditions are constantly changing and therefore create processes that are so agile that they can quickly adapt to changing circumstances.
The complexity of the processes is overcome.
Responsibilities and roles are unclear and diffuse.
Efficiency is decreasing.
The better solution: agile processes
What do we mean by agile processes?
Processes describe procedures and sequences for prescibed and predefined business transactions. Agile processes should be like the “abdominal circumference”: not too bloated and not too thin. Bloated makes you sluggish, lean makes you fragile. Agile processes distinguish between controllable mechanical and dynamic environmental conditions. They include the possibility of continuous adaptation to the respective context.
How do you create agile processes?
The key lies in the balance between flexibility and stability. It is possible to describe exactly what is always done in the same way. Complex problems, on the other hand, require creativity and a gradual approach. Agile processes then contribute to motivation, value creation, dynamics and quality. They make it possible to achieve lean production, avoid errors and the waste of resources and enable work in networks. Agile processes are implemented step-by-step in manageable time periods (“sprints”), creating constant interaction between the participants and high transparency. Reflection loops are incorporated as an integral part.
Get to know the concept of a Healthy Organisation
The concept of a healthy organization fully unfolds the potentials in companies. What are the challenges and goals in your company? We can lead the way to a healthy organisation within your company. In a free and non-binding initial consultation. Call us – we will be happy to advise you.